Cancel any time
You can cancel your subscription at any time. Cancelling stops the next renewal, and you keep access until the end of the period you have already paid for.
How cancellations and refunds work for Ask Xplore subscriptions bought on getxplain.ai.
Last updated · October 2026You can cancel your subscription at any time. Cancelling stops the next renewal, and you keep access until the end of the period you have already paid for.
You can get a full refund if you ask within 3 days of your first charge, as long as, after that charge, you have not:
Anything you did during the free trial does not affect your eligibility.
Outside the 3-day refund above, all payments are 100% non-refundable, including renewals and partially used periods.
To cancel or ask for a refund, contact us:
Approved refunds are usually processed within 1–2 days and take no more than 10 days.
Subscriptions bought through the Apple App Store or Google Play are billed by those stores. Cancel from the store's subscription settings; refunds follow each store's refund policy.
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